5CompTIA certifications, plus a B.S. in Computer Science
01 What I do
Three skill sets that rarely share a desk.
Sales and marketing win the orders, operations has to source and ship them, and AI should make all of it faster. I have run all three: as a COO, as a Director of Ecommerce, and as the person who builds the ERP and the agents.
Grow
Sales, marketing & ecommerce
Selling to businesses, retail buyers and customers, and the advertising, search and stores that keep orders coming.
B2B, B2C & major-retail salesSell
Meta, Google, Amazon & TikTok adsPaid
SEO, local SEO & AI searchFound
Email, SMS & socialRetain
Shopify, WooCommerce & marketplacesStores
Run
Operations & business systems
The suppliers, systems and logistics that take the order and get it out the door, accurately and on time.
ERP, OMS & WMS (Odoo, NetSuite)Run
Sourcing, factories & vendorsSource
Inventory, purchasing & forecastingPlan
Warehouse, 3PL & freightShip
Integrations & reportingMeasure
Scale
AI & automation
Agents and automations I build and use every day, with a person approving what matters.
Scheduled AI agents with shared memoryAgents
MCP servers into Shopify, Odoo & ad platformsConnect
ERP & reporting automationAutomate
AI image, video & voice productionCreate
AI-assisted developmentShip
02 Sales & sourcing
I started in sales. I never stopped.
Twenty-plus years in sales and management, B2B and B2C. I have sold, trained the people who sell, worked with the buyers at the biggest retailers in the country, and sourced products straight from the factories that make them.
I build the agents, connect them to the platforms businesses actually run on, and keep a person in charge of anything a customer sees.
01
AI agents
Agents that run on a schedule with a shared memory: they monitor ad platforms for changes, research prospects, draft outreach and posts, and queue everything for a person to approve.
02
MCP servers
Custom Model Context Protocol servers that give AI agents safe, scoped access to Shopify, Odoo, Meta, Google Ads, Amazon Ads, TikTok and GoHighLevel.
03
Business automation
ERP automations that check data, raise alerts only when something is really wrong, file documents and email reports on a schedule.
04
AI-assisted development
Integrations, plugins, apps and full websites delivered in a fraction of the usual time, then tested on real devices before anyone sees them.
Shannon’s siteAsk me about Shannon’s AI work, marketing, systems, results or how to reach him.
Answers come straight from this site’s content.
04 Recently shipped
Built this quarter, not years ago.
Technology moves every month. So do I. A running log of what I have shipped lately, across marketing, systems and AI.
A standalone store with its own admin
Cart, affiliates, lab report lookup and a label studio that draws every product photo, on its own code base and database.
AstroNodeMySQLGSAP
Proposals that narrate themselves
Private proposal pages that read themselves aloud as a prospect scrolls, with the voice recorded in-browser or generated on my own hardware.
Voice AIWeb audio
Billing, contracts and a client portal
Invoices, recurring billing, prepay, contracts and proposals that turn a prospect into a client when they accept.
PHPWordPress
AI agents with a shared memory
Scheduled agents that check every ad platform for changes each week, research prospects and draft outreach. Nothing goes out until a person approves it.
AI agentsScheduling
A 3D world for a services page
Floating islands for each service family, lit and flown through as you scroll, built in Three.js.
Three.jsWebGL
Live impact counter from the ERP
A storefront counter fed hourly from Odoo, so the number on the website is the number in the books.
OdooShopify
MCP servers for the tools I use daily
Custom servers that let AI agents read and act inside Shopify, Odoo, Meta, Google Ads, Amazon Ads, TikTok and GoHighLevel.
MCPPythonTypeScript
AI card grading at the counter
Staff photograph a trading card, get a grade back and an offer priced against live market data.
Computer visionLive pricing
A social media agent
Drafts, schedules and holds posts for a client’s approval across Facebook and Instagram, and reports what performed.
AI agentsMeta API
05 Now at PlantSwitch
Systems I built from the ground up.
A growing manufacturer needed one system instead of spreadsheets. I launched Odoo company-wide and built the custom pieces around it.
01
Odoo ERP/WMS rollout
One system for inventory, orders, purchasing and the warehouse, used by sales, operations, accounting and the overseas production team.
Odoo 18InventoryWarehouse
02
Shopify ⇄ Odoo integration
Built in-house to replace a paid connector. Online orders flow into Odoo, and payments recorded in Odoo mark the Shopify order paid.
ShopifyOdooCustom code
03
Import order & container tracker
Follows every overseas purchase order from confirmation to the warehouse door, checks that what shipped matches what was ordered, and flags what needs attention.
PurchasingLogistics
04
Demand forecast & run-out view
Customer forecasts by product and month, set against stock on hand and on order, so purchasing sees when each product runs out and when to reorder.
ForecastingPlanning
05
Leadership dashboards & sales reporting
Sales reported on what actually shipped, margin views for the people who should see them, a live back-order report and reports anyone can schedule to their inbox.
ReportingKPIs
06
Quality control & lab reports
Inspection forms with photo capture, and drop folders where lab test reports file themselves by category for the US team to review.
Through eCommWiz, the agency I founded in 2021, I design and build custom online stores and brands, then run the marketing that grows them. In-house, I’m rebuilding plantswitch.com solo, from design to code.
He knows sales, ecomm and tech like no other. He can bring a team together and complete the tasks at hand, when others had failed multiple times.
Chris FieldsLogistics and Supply Chain Professional
01
Shannon was instrumental in our growth with major ecommerce players, including Amazon, Walmart, and Wayfair. He also emerged as our Subject Matter Expert on all AI-related projects.
David TravisVice President Sales
02
Shannon possesses the unique ability to visualize an opportunity and follow through with implementing a solution. I highly recommend Shannon as an e-commerce professional.
Mark BolotteVP Operations
03
He has been instrumental in developing and implementing strategies that have notably increased our online traffic and conversion rates.
Jack HooeManaging Director / President
04
Not only is he an expert in the ever-evolving world of E-commerce, but he’s also an exceptional teacher and leader.
Chelsea DotteliseCommerce / Marketing
05
I watched him start as a salesperson at a new car franchise and through his goal driven personality and understanding of customer needs, was quickly promoted into management where he excelled.
Susan ShepherdAutomotive Industry (Retired)
06
Excellent soft skills and very professional. Shannon is someone you definitely want in your team.